Last updated: July 1, 2026

Thank you for using LightLeaf. This page provides support information for questions, feedback, bug reports, subscriptions, and app-related issues.

Contact

For support, feedback, or bug reports, please contact:

[email protected]

When contacting support, please include the information below when relevant:

• App version
• iOS or iPadOS version
• Device model
• Your region or App Store country/region
• A short description of the issue
• The steps that led to the issue
• Screenshots or screen recordings, if helpful

Please do not include highly sensitive personal information in support emails unless it is necessary for the issue you are reporting.

Common Support Topics

Subscriptions and purchases

LightLeaf Pro subscriptions are processed through Apple’s App Store purchase system.

You can manage or cancel your subscription through your Apple ID subscription settings. Refund requests are handled by Apple according to Apple’s App Store policies.

If your Pro access does not appear correctly in LightLeaf, please try the Restore Purchases option in the app first. If the issue continues, contact support with your app version, device model, and App Store region.

iCloud Sync